About
National Inquiry Agency ("NIA")
National Inquiry Agency strives to be the industry leader in premium investigation solutions. Our attitude is to explore all avenues when solving a problem when all hope is lost.
NIA is a boutique firm offering a personalized service to clients.
We make sure our clients feel comfortable knowing that when they contact us, they are contacting their Investigator.
Our Company History
The story of National Inquiry Agency begins in 2018 when our Founder & Director Amy Elliott noticed a gap within the marketplace for quality investigative services. There was a recognised need for utilisation of both modern and traditional investigative techniques to be used in each investigation, and for transparent reporting being made available to clients.
Since 2018, National Inquiry Agency have grown to service major law firms, financial institutions, SMEs and individuals nationwide. We aim to maintain a high level of service and be placed at the forefront of innovation in the Commercial and Private Inquiry sector.
In 2019 we streamlined our processes so that all of our cases are managed through our NIA Portal.
NIA Portal is an online Secure Case Management system with an online interface where clients can enter their instructions and log in at any time to revisit their cases, submit further instructions and communicate with our Investigators directly.
This means our clients experience ‘real time’ tracking of the progress of matters, and are kept in the loop of case management updates. All records of communication and documents relating to a file are safely stored and are archived once a matter is completed.
This system also includes a mobile phone interface designed for our investigators to update clients remotely and on the ‘go’.
Our Values & Promise
Our reputation is a result of years of accumulated expertise, experience and a continued commitment to maintaining the highest professional standard.
We understand there are time pressures facing our clients. Therefore, as an essential element of our firm’s culture, we strive to provide timely and accurate services for all of our clients. All information we gather is stored on our secure cloud-based system.
Our clients’ satisfaction is our number one priority. Therefore, we strive to deliver our promises without compromise and with a respect for our clients’ needs and individual circumstances.
Our firm continually familiarises ourselves with our clients and what they require from us, and in order to maintain a lead within the private investigations sector, we capitalise on new technologies and opportunities presented by innovation within the industry.
Your Success
National Inquiry Agency (NIA) is a Sydney based Private Investigation firm specialising in location searches and missing persons, background checks, process serving and corporate investigations.
Our services are provided to businesses and individuals nationwide and overseas, minimising business loss and risk, and providing our clients with peace of mind.
We offer our clients the ability to gather ‘hard to find evidence’, supporting individuals, small to large businesses and the legal services sector. We utilise modern methods of tracing to locate subjects, as well as new technology for the surveillance of persons.
We have competitive rates, and established service level agreements with our clients to ensure we deliver results to a high standard and within time frames.
Our Team
Our Investigators and Agents are fully licensed in accordance with statutory legislation and regulations.
Our Team is made up of qualified solicitors, ex-military personnel and individuals that have worked in the legal services sector for many years.
Our experience allows us to pay attention to the details that are crucial to the collection of admissible evidence, act in accordance to governing legislation and communicate our outcomes in a clear and efficient manner.